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Mountain Biking FAQs

What level of rider do I need to be?

Retallack caters to intermediate to expert riders who are in good physical condition. You don’t need to be an expert rider, however, our terrain and trails are not for the meek and inexperienced. You should consider yourself an intermediate mountain biker and be proficient with tight corners and steep hills. If you ride on trails more than two times per week and have previously ridden a lift-accessed bike park or trail marked as intermediate to advanced you will be fine. Our guides take it upon themselves to inform you of what to expect on each upcoming section of trail and will offer you coaching and instruction on the best way to negotiate challenging sections. Some sections may be more difficult, but your guide will warn you beforehand.

We will not be asking you to point yourself down super steep, rugged, loose and plunging trails, but some of our trails vary towards the advanced. However, all our trails are well designed, and don’t feature any mandatory drops or bridges. The trails we ride are very diverse, but we try to offer our guests as consistent trail quality and difficulty as possible. We find that riding less difficult trails is actually more fun!

What sort of bike should I bring?

Riders are encouraged to bring their own personal bikes and gear which they are familiar with providing they meet the following criteria:

    1. Full suspension bike with at least 6″ of travel (both front and rear shocks) AND
    2. A recently serviced and well-maintained bike and equipment.

Riders are also asked to bring a spare set of brake pads. It is highly recommended that your bike is equipped with dual ply (pinch resistance) downhill tires (e.g. Maxxis Minion). For additional questions or information feel free to contact us.

Can I rent bikes from Retallack?

We have a limited number of mountain bikes from Kona for rent. These must be requested at the time of your initial booking.

How long should I stay?

This really depends on your level of physical fitness and budget, but the majority of our guests stay for our standard package duration of three days. Retallack can offer custom packages from anywhere between two and five days’ duration, but you can always stay for longer if you’d like! For additional questions or information feel free to contact us.

What else can I do around Retallack?

There are plenty of things to do in and around Retallack. Some of the nearby towns – such as artsy, laid-back Nelson, history-rich New Denver or up-and-coming Kaslo – are well worth a visit. Or you can take a long, relaxing soak at Ainsworth Hot Springs, visit local scenic spots such as Kootenay Lake, go strolling among our 800 year-old cedars, or just chill out at the lodge. For additional questions or information feel free to contact us.

How do I get there?

Retallack guests have a range of options. The nearest major Canadian cities are Calgary, Alberta, to the east and Vancouver, British Columbia, to the west. Driving to Retallack from these destinations will take you approximately eight and 10 hours respectively. If you are travelling from the US you may want to consider Spokane, Washington, which is about a five-hour drive from Retallack. Alternatively, you may choose to fly into a regional airport such as Castlegar (approximately two hours’ drive), Trail (about a two and a half hour drive), or Kelowna (about a five hour drive).

Check out our location map or our how to get here page for detailed instructions on how to find us. To arrange ground transportation to and from Retallack Lodge please contact Queen City Shuttle & Charters. For additional information check out our comprehensive Trip Planning section or feel free to contact us.

What should I bring?

Retallack is accessible by car on well-maintained highways – so you don’t have to worry about baggage limitations on helicopter flights, boats, or other vehicles. For detailed information on what to bring – and what not to bring – check out our comprehensive Trip Planning section.

Can I bring alcohol?

Unfortunately, no. By law all alcohol on the premises must be purchased under our liquor license. However, we have a well-stocked cellar of excellent wines and serve a full selection of beers and spirits. And if you have any special requests – such as a specific bottle or wine or liquor – we are happy to accommodate wherever we can.

What communications are available at Retallack?

Retallack Lodge is equipped with wireless internet access throughout, so you can bring your laptop if you need to contact family, friends or business colleagues during your stay. We also have a VOIP satellite telephone that you can use if you need to make a call. Alternatively, the nearby townships of Kaslo and New Denver have mobile phone reception.

Do I need insurance?

We strongly recommend that you purchase trip cancellation, trip interruption and medical insurance.  Your insurance broker can advise you about other types of insurance you may require, such as disability, life, and personal property insurance. Retallack is pleased to recommend Trip cancellation/Interruption Insurance from Lifestyle Financial. At only an approximate cost of 5% of the total cost of your trip, it is a bargain for your added peace of mind. Please note that rates may vary depending upon your personal circumstances. Please also note that insurance must be purchased when you make the initial booking payment for your trip. You can access the online insurance application here.

Retallack offers an insurance package to cover costs if, in the event of a serious injury, you need to be evacuated by helicopter, vehicle, or ambulance to the nearest medical facility. The insurance program is mandatory for every guest at a cost of $6 per person per day and will be automatically added to all invoices at the time of trip purchase. For additional details check out our summer packages.

Please note that no insurance provider currently provides an insurance policy that covers inclement weather or dangerous conditions during your mountain biking trip. Retallack reserves the right to cancel at any time without notice. Under no circumstances is Retallack responsible for the guest’s inconvenience or travel expenses in this situation.